INTRODUCING CONTAQUE™ PREDICTIVE DIALER
A flagship product of
Call Centers are mushrooming these days in India, but acquiring a complete solution for call center is not yet easily accessible. We, at Avis e Solutions do Technology Consulting and Integration and are determined to provide end to end solutions, on time and cost effective solution.
At CONTAQUE™, We believe in supplying a wide range of Contact Center Solution with Predictive dialer in India and Outside India, Reporting solutions, Digital voice recording solutions, Automatic call distribution(ACD)solutions and IVR solutions worldwide.
We offer high quality Predictive Dialing and other dialer modes, Inbound contact management and ACD, Self Service IVR software, CTI for intelligent screen pop ups, Digital Voice Recording, Reporting, Multichannel contact including email, Web and Fax, and Voip Support. Our products and services can meet requirements of call center and can cater to both outbound and inbound call centers requirement. Our call center solution can enhance your efficiency, productivity, professionalism of Customer Service Representative (CSR) interactions and better management.
Today CONTAQUE™ is running in many industries like Teleshopping,Telemarketing, Telesurvey, Education, Insurance, Travel, Banking, BPO, Healthcare and Astrology. It has been successfully installed in these areas and they got 100% contact center solutions from CONTAQUE™ predictive dialer.
A complete contact center solution
Company has successfully ventured into Predictive dialer in india in past 10 years and has deployed more than 800 plus International and Domestic center. Contact Centre Solutions is implemented for Inbound/Outbound, ACD and Predictive dialing solutions for Domestic / International contact center.
Contaque™ Predictive Dialer is a complete package which includes live transfers, Do Not Call registry scrub, basic CRM, predictive dialing capabilities and comes with complete & live technical support etc. Our satisfied customers rely on our hosted call center software to reduce operational overhead, increase return on investment and improve customer satisfaction.
Contaque™ is a comprehensive customer contact product that seamlessly integrates with your existing voice and data systems, whether VOIP or TDM or a mix of both. "After successful installation of old versions of CONTAQUE™ predictive dialer, Company released its latest versions CONTAQUE™ NGUCC and CONTAQUE™ NV."
CONTAQUE™ NGUCC (Next Generation Unified Contact Center) provides highly reliable and flexible contact center solutions which embraces internet and open source technology that seamlessly integrates with your existing voice and data systems – VoIP / TDM/ PRI/GSM/PSTN. CONTAQUE™ NGUCC (Admin) is a Struts 2.0 based application which eases the monitoring activities faster, efficiently and effectively.CONTAQUE™ NV is targeted at higher end outbound Contact Center Solutions and in this version CONTAQUE™ is available on cloud.