Our Features

Align callers, improve productivity and performance per agent by using Contaque’s Unified Contact Center Solution.

Predictive Dailer

Minimize the time that agents spend waiting in between calls.Call recording with voice and screen both, Web and SMS Call Back, Call Transfer and screen transfer

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ACD

With Automatic Call Distributor System, you can easily route the incoming callers to the next available agent based on priority and right skills.

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IVR

Helps reduce your call center’s cost of operations. Drag & Drop GUI based IVR designer allows playing of prompts, capture digits & enables better decision making.

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DNC Calling Software

DMS is the centralized application for multi-location companies within their Intranet or Internet.

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Call Conferencing

Enhance your contact center operations and help you gain more productivity from your agents. Call Barge in facility is used by admin/supervisor for their input on the discussion

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Outbound Call Center Solution

Works in a proactive approach to remarkably enhance your company’s productivity. Its next generation features make it easily adaptable to any technological ecosphere.

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Auto Dialer

Automatically places telephone calls & conveys voice messages.Provides you with an edge over other call centre solutions to enhance your customer experience

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