In the modern age, insurance has taken an unprecedented importance among the consumers. We have various kinds of insurance policies on our plates, viz. Healthcare, home, car and even mobile phone insurance. Among these, health insurance is the most critically weighed insurance policy. Health Insurance companies are often in direct contact with their customers. This makes their customer relationship approach all the more critical. A customer will invest his or her hard earned money into any insurance policy only if he or she trusts the company. This trust is built over time and after much consideration. Health insurance agencies have to be on their toes to provide the best of customer care services in order to win the trust of their prospective consumers. Contaque Web Based Call Center Software for Health Insurance provides a range of fully optimized technical support to enable health insurance companies reach their customers in a more organized, affordable and proactive manner.