Astrology is one of the service sectors that face the challenge of winning their customer’s preference and trust. There are millions of agencies functioning in the same field and offering similar services. To create a distinct place for your Astrology organisation, you need to offer superior customer service. Contaque IVR helps reduce your call center’s cost of operations. It assists the customer in reaching the right department and also makes agents more productive by providing important and timely customer information at their fingertips. IVRS can be a simple welcome message with few voice prompts to complex multi level call flows. Also, multi level IVRS can be designed by simple drag and drop facility provided in the application.