5 Reasons Why Call Center Software Is Getting More Popular from The Past Decade
Call Center Software has been the need of an hour for organizations across the globe. The market size of the Call Center Software is expected to reach $ 974 million...
Blogs
Lighting up some pieces of knowledge from the contact centre industry you must go through
Use of Contact Center Software for Travel Industry - CONTAQUE™
The Travel & Tourism sector contributed to 10.4% of global GDP in 2017 and is forecast to rise by 4.0% in 2018. Providing superior customer experience across multiple channels has become the first priority for the Travel and Hospitality industry...
Call Center Software: A Key to Enhance Customer Support
For those who consider call center merely a place where employees are hired to function as agents and are provided with telephones, maybe you are wrong. For businesses to flourish it is important for them to have a sound and smoothly operating call...
5 Advantages of Telecommunication in Business
A human touch to your business, Telecommunication is all you need to improve your client services and a lot of additions that can help you bloom...
Why to choose CONTAQUE™?
CONTAQUE™ is a leading Telecom Products and Software solutions company imparting solutions to the ITES, Corporates & Service Sectors. We have two platforms...
Industries in which CONTAQUE™ is Working
CONTAQUE™ is a leading Telecom Products and Software solutions company imparting solutions to the ITES, Corporates & Service Sectors. We have...
Cloud-Based IVR Solution for Healthcare Industry
The Healthcare industry is one of the top fastest-growing sectors across the world. In India, it is $9 billion currently and growing at...
5 Benefits of Cloud-Based Predictive Dialer Software
In today’s era, organizations escort expensive as well as advanced telemarketing solutions to their business to accomplish sales and marketing...
Benefits of Computer Telephony Integration (CTI) in the Call Center
Clients in today's world expect full and great customer service, for this reason, call centers upgrade the tools to provide agents with their...