Contaque Provides Cloud Call Center Solutions Since 12+Yrs

We deliver our own Inbuilt SoftPhone software that reduces users dependence on third-party phones like I beam / X lite etc.

  • Installed in 30,000+ seats globally
  • Over 1000+ Customers
  • 24×7 Support

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A complete Outbound Call Center Software

Contaque’s Outbound Call Center Software helps streamline workflow; so that you can concentrate on your core business operations.Our Contaque center solutions provide a Predictive Dialer, Auto Dialer, IVR system and many more features. We provide customized Outbound Call Center Software to diverse industries such as Teleshopping, Telemarketing, Telesurvey, Education, Insurance, Travel, Banking, BPO, Healthcare, and Astrology.

Best Cloud based Call Center solutions Features

Automatic Call Distribution(ACD)

ACD software technology allows inbound Cloud call center solution to distribute calls, emails, SMS and social media messages to agents based on customer need.

Predictive Dialer

Our Cloud Call Center Solutions increase the number of calls handled per day. It increases the calling time, and minimize the time interval between two calls.

Blended call center

In blended cloud call center solution we have all the features of inbound, outbound and omnichannel software. All this together make the best cloud based call center solution.

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Benefits of Cloud call center solution

  • Enabling distributed call centers
  • 100 % redundant NOC support*
  • Seamless integration with CRMs and backed databases
  • Ability to deliver Pure Cloud , Hybrid & Private cloud

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