Contaque : Cloud Solution

Overview

CONTAQUE™ Cloud is offering the-state-of-art Contaque™ NGUCC technology with all its salient features and world renowned support on cloud to enable you to work from your choice of place with no hassle of setting up any infrastructure On Premise and managing the same.

With CONTAQUE™ Cloud, connect with your customers without investing in any infrastructure at a place of your choice. Our Cloud Model offers you the benefits of hassle free, most convenient cost effective plans, without any upfront & investments. It also offers you the advantage of high availability.

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Key Benefits

Hassle free, Easy Installation & Go live
Swift Migration
Business Continuity
Simple Monitoring
No infrastructure required
Most convenient cost effective
Work From Home Feature on Mobile
Flexible User Interface
24x7 Support system
Inbound/Manual/Preview Dialing methodologies
Predictive Dialing Option
Flexibility to use all features
Integration available for All Cloud CRM like Salesforce, Lead Square, ZOHO, SAP, MS Dynamic Etc
Customized dialing plans
Mobile Phone Login
Flexibility to use laptop/desktop or mobile
Minimum Bandwidth required
All events reports are available
Real Time Agent Monitoring
Real Time Reports/Recordings Available
100% Call Recording Available

Benefits

To sum up, if you also want to take your business to the new heights, you can make the right usage of this excellent Cloud-Based Call Center Software. To avail significant benefits of it, you just need to get in touch with Contaque!

Flexible and Expandable

Expand your business without any limitations with the cloud. Rapidly increase or decrease agents without having to worry about organizational overheads and implementation. Set up a call center without trouble and move freely from premises to cloud. Provide software for connectivity more quickly.

Secured Data without Leakage

Save your details with the Cloud Contact Center solution without affecting your company's optimization. Avoid Virtual Private Network (VPN) data leakage ensuring safety of customer’s contact. Empower the Internet Lease Line (ILL) to safely manage contact center transactions and protect business calls data using Cloud Contact Centre solution.

Minimization of TCO

The Cloud contact centre is a pocket friendly design under which companies are provided with a custom-defined solution that requires no capital and reduces their TCO.

Centralized Solution

Give your distant team, a centralized solution. Cloud contact centre provides you all of your company needs whether it be a contact point, marketing, lead generation or employee management.

Easy Deployment

This prototype is easily deployable in order to expand or reduce depending on your requirements. Ideal for SMEs where it can bring consistency for their remote agents.

Less Infrastructure

Since cloud based solution doesn’t require in-house setup, it comes with an ease to be managed with no IT infrastructure and requires low procurement.