Industries

Industry Expertise

Empowering businesses through technology, one industry at a time.

Comprehensive Contact Centre and Telecom Software Solutions

Contaque is a global leader in delivering innovative telecom products and software solutions. With a rich history dating back to the inception of VoIP Contact Center solutions, we’ve honed our expertise to cater to a wide range of industries.

Our flagship products, Contaque NGUCC and Contaque Verve, offer unparalleled flexibility and customization to meet the unique needs of each industry.

Telemarketing

Telemarketing is a method of direct marketing in which a salesperson contacts prospective customers to buy products or services over the phone.

Ed Tech

Educational technology is the combined use of computer hardware, software, and educational theory and practice to facilitate learning.

Entertainment

Entertainment is a form of activity that holds the attention and interest of an audience. It can be an idea or a task primarily through audio and video format.

Healthcare

The healthcare industry provides goods and services to treat patients with curative, preventive, rehabilitative, and palliative care.

Real Estate

Contaque's modern communication platform, designed exclusively for the real estate sector, enables streamlined customer interactions, efficient lead management, and data-driven insights.

Telecom

An Industry which facilitates the buying of goods and services by telephone or via the internet. It does not involve correspondence and personal visits.

Tele-Survey

An industry which uses Computer Assisted Telephonic Interview as a research method where the researcher surveys respondents over the telephone. Unlike email surveys, researchers conduct data collection by conducting phone interviews and punching the responses themselves.

Insurance

This industry facilitates a means of protection from financial loss. It is a form of risk management, primarily used to hedge against the risk of a contingent or uncertain loss through the selling of various policies and schemes.

Banking

An industry that deals with credit facilities, storage for cash, investments, and other financial transactions while acting as a link between depositors and borrowers, to help use the funds deposited by their customers to provide credit facilities to people who want to borrow.

Don’t see your industry?

This list is not comprehensive. Let us learn more and share our experience with your industry.

Why industry expertise for IT is critical

Industry compliance

There are ever-evolving industry compliance and regulatory needs. Are you meeting them? Healthcare, legal, financial: we have the compliance experience to save you time and stress.

Industry applications

Many industries use industry-specific applications. Our team has the experience to configure, update, and troubleshoot applications like Sage, Quickbooks, ERP systems, and more.

Industry security

Cyberattacks hit small businesses regularly, and some industries are at greater risk than others. Our cybersecurity offerings ensure that your business is protected.