How it works?
CONTAQUE™ predictive dialer software India serves as a vital component in making a modern outbound contact center an ultimate technology of choice for Telemarketing, Telesales, Fundraising, etc.
The dialer automatically leaves a message if a call is responded by an answering machine at the customer location but when the call is answered by a live responder (human), the dialer quickly transfers the call to the agent. It speeds up the dialling process and helps agents focus on the conversation with the clients. The predictive dialer software allows call centre agents to spend at least 50-57 minutes per hour conversing with the clients.