If you're a call center manager, meeting your Service Level Agreement (SLA) is your biggest challenge. The pandemic may have exposed some significant flaws in your operations fixing them quickly and cost-effectively...
Years Of Trustable Track Record
Geographies Served Successfully
What are you looking for?
We understand the need for a sophisticated set-up and bring to you one of the most advanced communication and interaction solutions available in the market today.
Industries We Serve
On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running more than hundred seats and appreciate your tech team & 24*7 NOC team efforts to resolve issues quickly. We are delighted to be associated with you in business; all of us at Cogent E Services looking forward to kind of support together with you.
We have been using Contaque in our contact center since 2007 and have been satisfied with the entire solution. I would like to place on record our appreciation for the support that your team has provided since installation. We wish you the best for the future.
I would like to say thank you and your team for such a wonderful support.
Popular Blog Post We Update Every Week
There is a lot of excitement about new technology in customer service, support, and success. Advances in video, real-time messaging, chatbots and artificial intelligence (AI), cryptocurrencies, self-service,...
Built for businesses and agencies of all sizes, our cloud contact center solutions provide you with comprehensive features such as voice and digital communications, reporting, recording,...