call center solution providers

Why
Choose Contaque?

    Get customized solutions from our well-experienced team. With us, boost your business easily.

    Add or remove licences with ease depending upon your needs and requirements. Our solution is designed to handle heavy traffic with our servers being set-up in such a manner that they remove single point of failures.

    The Contaque solution provides you with 100% call recording, screen monitoring, automated reports, call barge-in & call whispering along with active and break modes on the agent panel to help you manage work remotely with ease.

    Get customized services for your business in accordance with your process flows.

    Contaque is designed to provide you with 99.5% uptime ensuring that your business faces zero interruptions.

    Once your solution is deployed, we shall be providing you with a Support Escalation Matrix which will ensure that your queries are solved at the earliest. Direct contact numbers are provided instead of having a ticketing system of logging your queries and having them attended at a later time.

    Everyone expects a better ROI. When you have an intelligent system with better customer solutions, you can easily stand out of all. Now experience high ROI with Contaque.

    With Contaque, ensure hassle free deployment of your solution with our in-house team available to help you set-up through online & offline support, whichever you may require.

    With Contaque, you don’t need to change your existing infrastructure. We integrate with all the CRM softwares available in the market and we can easily integrate with in-house CRMs as well.

    With an intuitive user interface designed to increase agent productivity, Contaque makes it easy for your team to provide seamless support.

Industries We Serve

Testimonial
testimonial

On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running more than hundred seats and appreciate your tech team & 24*7 NOC team efforts to resolve issues quickly. We are delighted to be associated with you in business; all of us at Cogent E Services looking forward to kind of support together with you.

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Rajneesh Singh

Senior Manager - IT
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testimonial

We have been using Contaque in our contact center since 2007 and have been satisfied with the entire solution. I would like to place on record our appreciation for the support that your team has provided since installation. We wish you the best for the future.

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testimonial

Kapil Kajla

Director
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testimonial

I would like to say thank you and your team for such a wonderful support.

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KP Chauhan

Founder & CEO

Popular Blog Post We Update Every Week

The Benefits of an IVR System for Call

Interactive Voice Response (IVR) is a telephone menu system that helps in identifying, segmenting, and directing callers to the most appropriate agent on your team through DTMF input (Dial Pad).It is simple, significantly reduces costs...