AVIS e Solutions Pvt Ltd is a leading Telecom Products and Software solutions company providing solutions to the ITES, Corporates & Service Sectors .We were the first to introduce a comprehensive VoIP Contact Center Solutions & have established ourselves as a leader in the “CONTACT CENTER SOLUTIONS ” market.
We offer advanced technology based call center solutions that seamlessly integrate with your processes and boost your business.
Contaque’s Omni Channel Contact Center Solution includes full feature ACD, IVR, Predictive Dialer, Broadcast, Digital Voice Logger, Enhanced Reporting, Call Routing, Decision making, Web Callback, CRM, pattern based routing of calls and many others.
Achieve superior control over contact center operations through the cradle to grave reporting solutions, dynamic call flow generation by IVR designer and call transfer algorithms. Build unlimited calling lists and filter DNC numbers.
Helps in Quality Monitoring, lead management CRM, Voice Recording, Multiple Campaign & Reporting. The integration of all these features into one software helps increase the productivity of your call center.
The Auto Dialing feature helps you to reduce the dialing time between two successive outbound calls. This feature automatically dials a list of number one after another s & conveys voice messages. A pre- recorded message if played if the call is answered by an answering machine.
We have successfully completed projects
Our clients are satisfied about our services
We have high expert team members
We have been having a strong professional relationship with Contaque since an year. Undoubtedly, it is going to grow better in the coming years as their service is outstanding.
Contaque's Call Center software provides detailed call analytics on all incoming and outgoing calls. We are now able to review how our agents handle customers on phone. We can reach more customers, convey them the information they actually look for.
Fascinated with the multifunctionality of the calling software. The best thing about Contaque’s software is it's easy SMS and Email integration. We have witnessed a significant improvement in productivity since its installation.