Experience the power of Omni Channel Contact Center Solution

Contaque provides Inbound, Outbound and Blended Contact Center solution for international and domestic calling. Our Contact Center software comes with unique features such as predictive dialing, call tracking, call distribution and many more.


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A complete contact center solution

Contaque’s NGUCC is targeted at higher end customers, enterprises, institutions & large contact centers. NGUCC software integrates with your existing voice and data system - TDM / PRI / GSM / PSTN / VOIP.


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Magnificent customer experience for your business

We address the needs of various industries verticals such as Teleshopping, Telemarketing, Telesurvey, Education, Insurance, Travel, Banking, BPO, Healthcare , Astrology and many others.


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About Us

Avis e Solutions Pvt Ltd is a leading Telecom Products and Software solutions company providing solutions to the ITES, Corporates & Service Sectors. We are the first to introduce a comprehensive VOIP Contact Center Solutions & have established ourselves as a leader in the "CONTACT CENTER SOLUTIONS” market.

Amazing Features

We offer advanced technology-based call center solutions that seamlessly integrate with your processes and boost your business.

Blended Call Center Solutions

Achieve superior control over contact center operations through the cradle to grave reporting solutions, dynamic call flow generation by IVR designer and call transfer algorithms. Build unlimited calling lists and filter DNC numbers.

Predictive Dialer

Helps in Quality Monitoring, lead management CRM, Voice Recording, Multiple Campaign & Reporting. The integration of all these features into one software helps increase the productivity of your call center.

Call Center Software

Contaque’s Omni Channel Contact Center Solution includes full feature ACD, IVR, Predictive Dialer, Broadcast, Digital Voice Logger, Enhanced Reporting, Call Routing, Decision making, Web Call-back, CRM, pattern-based routing of calls and many others.

Auto Dialer

The Auto Dialing feature helps you to reduce the dialing time between two successive outbound calls. This feature automatically dials a list of number one after another & conveys voice messages. A pre-recorded message is played if the call is answered by an answering machine.

30000

Seats Installed

1200

Happy Customers

365

Days Support

12

Years Experience

Our Client's Feedback

-VP
Leading BPO service provider.

We have been having a strong professional relationship with Contaque since an year. Undoubtedly, it is going to grow better in the coming years as their service is outstanding.


-IT Sales
Retail company

Fascinated with the multifunctionality of the calling software. The best thing about Contaque’s software is it's easy SMS and Email integration. We have witnessed a significant improvement in productivity since its installation.


-IT Manager
Telesales Company

CONTAQUE™'s Call Center software provides detailed call analytics on all incoming and outgoing calls. We are now able to review how our agents handle customers on phone. We can reach more customers, convey them the information they actually look for.