Cloud or On-Premise? Elevate Customer Experience Either Way with Our Contact Center Solutions!

Why
Choose Contaque?

• Flexibility

Get customized solutions from our well-experienced team. With us, boost your business easily.

• Scalability

Add or remove licences with ease depending upon your needs and requirements. Our solution is designed to handle heavy traffic with our servers being set-up in such a manner that they remove single point of failures.

• WFH Ready

The Contaque solution provides you with 100% call recording, screen monitoring, automated reports, call barge-in & call whispering along with active and break modes on the agent panel to help you manage work remotely with ease.

• Customizable

Get customized services for your business in accordance with your process flows.

• High Availability

Contaque is designed to provide you with 99.5% uptime ensuring that your business faces zero interruptions.

• Customer Support

Once your solution is deployed, we shall be providing you with a Support Escalation Matrix which will ensure that your queries are solved at the earliest. Direct contact numbers are provided instead of having a ticketing system of logging your queries and having them attended at a later time.

• Return On investment

Everyone expects a better ROI. When you have an intelligent system with better customer solutions, you can easily stand out of all. Now experience high ROI with Contaque.

• Quick & Easy Deployment

With Contaque, ensure hassle free deployment of your solution with our in-house team available to help you set-up through online & offline support, whichever you may require.

• Seamless CRM Integration

With Contaque, you don’t need to change your existing infrastructure. We integrate with all the CRM softwares available in the market and we can easily integrate with in-house CRMs as well.

• Simple and intuitive interface

With an intuitive user interface designed to increase agent productivity, Contaque makes it easy for your team to provide seamless support.