Contact center agents have to deal with many problems daily; these problems can reduce the quality of customer service that agents can provide, increase contact center operating costs,...
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On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running more than hundred seats and appreciate your tech team & 24*7 NOC team efforts to resolve issues quickly. We are delighted to be associated with you in business; all of us at Cogent E Services looking forward to kind of support together with you.
We have been using Contaque in our contact center since 2007 and have been satisfied with the entire solution. I would like to place on record our appreciation for the support that your team has provided since installation. We wish you the best for the future.
I would like to say thank you and your team for such a wonderful support.
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Today, mobile technology has changed everything, putting the world at our fingertips. At the same time, it has changed the way organizations interact with customers.Therefore, call centers must also...
Cloud predictive dialers are an excellent solution for call centers looking to increase productivity and efficiency. These cloud-based systems enable agents to place calls automatically and...