Seats Installed
Partners Worldwide
Clients Served
Years Of Trustable Track Record
Geographies Served Successfully
Awards Received
We understand the need for a sophisticated set-up and bring to you one of the most
advanced communication and interaction solutions available in the market today.
Check out the features that make Contaque one of the best
contact center solution providers available in the market today
Thanks for your support. You are just awesome to finish this within the shortest time.
On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running more than hundred seats and appreciate your tech team & 24*7 NOC team efforts to resolve issues quickly. We are delighted to be associated with you in business; all of us at Cogent E Services looking forward to kind of support together with you.
We have been using Contaque in our contact center since 2007 and have been satisfied with the entire solution. I would like to place on record our appreciation for the support that your team has provided since installation. We wish you the best for the future.
I would like to say thank you and your team for such a wonderful support.
Productivity parameters have changed recently and shifted gears even more during the pandemic phase. The best use of time and resources to produce desired results is a straightforward definition of call center...
This is a term you hear quite often, but what does it actually mean, and why does it matter? In a nutshell, it is the practice of providing a seamless customer experience across all channelsāonline, in-store,...
In a fast-paced business world, itās important to be able to scale operations quickly and efficiently. This is where a Cloud Call Center Software can be a game-changer...
Businesses are always looking for ways to increase productivity and efficiency. In the age of technology, many options are available to help businesses achieve these goals. One such option is an interactive voice response system (IVR). In addition to IVRs, businesses can also use automatic call distribution (ACD) systems. .
With technology becoming increasingly advanced, it was only a matter of time before artificial intelligence (AI) found its way into our homes and workplaces as bots. Bots being mentioned here refer to computer programs that can mimic human conversation.
In today's business world, time is money. That's why an outbound dialing service can be such a valuable asset for any company. With an outbound dialing service, you can make the most of your time by automating repetitive tasks and freeing up your staff to focus on more important projects. Since an outbound dialing system can track and record all calls, you'll always have a record of your customer interactions. An outbound calling service is a fantastic choice to consider if you're looking for a solution to enhance your company's effectiveness and customer service.
With technology becoming increasingly advanced, it was only a matter of time before artificial intelligence (AI) found its way into our homes and workplaces as bots. Bots being mentioned here refer to computer programs that can mimic human conversation.
Businesses need to be accessible where their consumers are in today's environment, which is typically on their mobile devices.Thus, WhatsApp comes into play as a potent tool for communication that may enhance the client experience.
Telemarketing has come a long way since its inception, and with the advent of technology, it has transformed into a sophisticated and streamlined process. Outbound dialer services are one such example of this transformation.
In today's fast-paced business world, customer service is more important than ever. That's why contact center solutions have become an essential tool for companies of all sizes. But with so many options available.
A virtual mobile number is a unique phone number that enables businesses to send and receive SMS messages and phone calls without needing a physical SIM card or device. With a virtual mobile number, businesses can reach customers more easily and efficiently, while also enhancing their customer service capabilities.
The BFSI (Banking, Financial Services, and Insurance) sector is known for its complex operations, high-security measures, and strict regulatory requirements. With the ever-growing competition in the industry, delivering excellent customer service has become crucial for businesses to stay ahead of the competition.
