Contact centres play a critical role in shaping positive customer experiences. The critical importance of data security and privacy in contact centre solutions cannot be overstated as organisations embrace digital transformation....
Years Of Trustable Track Record
Geographies Served Successfully
What are you looking for?
We understand the need for a sophisticated set-up and bring to you one of the most
advanced communication and interaction solutions available in the market today.
Awards, Recognition, and Licenses: Our Commitment to Excellence and Compliance
At Contaque, We Take Pride in Our CX Arena Recognitions! Our Commitment
to Exceptional Customer Experience Has Earned Us Well-Deserved Accolades and Trust from Clients Worldwide.
20 Most Promising Call Center
Solution Providers – 2018
20 Most Promising Telecom Technology
Solution Providers - 2019
10 Most Promising Enterprise Communication
Solutions Providers - 2021
VNO Unified License Holder
Check out the features that make Contaque one of the best
contact center solution providers available in the market today!
Industries We Serve
Thanks for your support. You are just awesome to finish this within the shortest time.
On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running more than hundred seats and appreciate your tech team & 24*7 NOC team efforts to resolve issues quickly. We are delighted to be associated with you in business; all of us at Cogent E Services looking forward to kind of support together with you.
We have been using Contaque in our contact center since 2007 and have been satisfied with the entire solution. I would like to place on record our appreciation for the support that your team has provided since installation. We wish you the best for the future.
I would like to say thank you and your team for such a wonderful support.
Popular Blog Post We Update Every Week
The remote work revolution has had a profound influence on traditional contact centre operations in an era where flexibility is essential. The demand for a strong Contact Centre Solution designed for remote work environments has never been greater.
In recent years, the world of customer service has evolved substantially and modern contact centre software solutions have played a critical role in this shift. Whether you manage a small customer service team or a large-scale contact centre, choosing the correct software is crucial.
Customer engagement has become a primary goal for organisations in today's fast-paced and interconnected world. Companies are turning to omnichannel contact centre software solutions to fulfil the ever-increasing expectations of customers.