Interactive Voice Response (IVR) is a telephone menu system that helps in identifying, segmenting, and directing callers to the most appropriate agent on your team through DTMF input (Dial Pad).It is simple, significantly reduces costs...
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We understand the need for a sophisticated set-up and bring to you one of the most advanced communication and interaction solutions available in the market today.
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On behalf of Cogent E services Pvt Ltd. I am writing to express our appreciation of your strong support for our organization and services over these years on your product Contaque Predictive Dialer. We are running more than hundred seats and appreciate your tech team & 24*7 NOC team efforts to resolve issues quickly. We are delighted to be associated with you in business; all of us at Cogent E Services looking forward to kind of support together with you.
We have been using Contaque in our contact center since 2007 and have been satisfied with the entire solution. I would like to place on record our appreciation for the support that your team has provided since installation. We wish you the best for the future.
I would like to say thank you and your team for such a wonderful support.
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