10 Major Factors Affecting IVR Setup in India
When businesses ask, “What affects the cost of IVR in India?”—the answer depends on several technical and operational elements. Having worked closely with businesses across
June 24, 2025
Call Center Technology Explained: Inbound, Outbound, Roles & Features
Call center technology is a suite of tools and systems that helps manage customer communications by phone, e-mail or just social media. It’s behind the
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