Integration (CRM and APIs)

Integrating your CRM with advanced communication tools like Contaque empowers your team to manage customer relationships more effectively and efficiently.

Why CRM and API Integration Matter:

Unified Data Access

Bring all customer information into one platform, ensuring your team has a 360-degree view of every interaction.

Enhanced Communication

Streamline customer communication by integrating CRM with voice, email, and chat APIs, making every conversation meaningful and relevant.

Automated Workflows

Reduce manual tasks by automating routine processes, allowing your team to focus on what matters most—building relationships.

Real-time Analytics

Leverage real-time data to gain insights into customer behavior, enabling better decision-making and more personalized experiences.

The Contaque Advantage

Highly Secure

Our ISO 27001:2013 certified information security management system ensures the highest level of data protection and security.

Patented Solutions

Gain a competitive advantage with our patented products.

Superior Quality

Enjoy the best success rates, exceptional voice quality, and reduced latency.

Superior Reliability

Experience best-in-class uptimes of 99.94%, including operator uptimes.

Best Support

Enjoy 24×7 customer support via phone, email, and Twitter.

Our managed IT services let you concentrate on what matters

Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:

Benefits of Integrating
with Contaque

Consolidate Data

Access all your data in one place without needing to switch between dashboards to compile reports.

Improve Tracking

Get detailed analytics on all your campaigns, including the status of each call and SMS. Track agents' productivity and pinpoint areas for improvement.

Personalize Communication

Automatically access the data you need to personalize communication with each incoming call.

Get Real-time Alerts

With Exotel’s integrations, agents receive a pop-up for every call, including missed calls, ensuring no customer interaction is overlooked.

Increase Productivity:

Make calls directly from your CRM or help-desk dashboard with a single click—no need to dial numbers manually.

Field Tech Support

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Testimonials

Hear how Contaque has helped businesses like Yours

Contact us

Collaborate with Us for Innovative Contact Centre and Telecom Software Solutions

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?
1

We schedule a call at your convenience 

2

We understand your requirements

3

We give a solution

Schedule a Free Consultation