We connect. We deliver.
We aim to connect people and ideas, to deliver on their potential and improve the way we work and live.
We are Contaque
Contaque is a leading Telecom Products and Software Solutions Company catering to the ITES, Retail, Hospitality, Healthcare, EdTech, E-commerce,FMCS, BFSI industries and many more worldwide.
- Cloud Telephony
- Messaging Solutions
- Omni Channel Interactions
- Cloud Contact Center
- On Premise Contact Center
- Conversational AI Solution
- Speech Analytics Solution
- Integration (CRM and APIs)
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75,000
+
Seats Installed
25
+
Partners Worldwide
1,500
+
Clients Served
5
+
Awards Received
16
+
Years Of Trustable Track Record
10
+
Geographies Served Successfully
WHAT WE DO
What are you looking for?
Cloud Telephony
A solution that can help you improve your customer experience by reaching them through inbound, outbound or a blended call set-up.
OMNI-CHANNEL INTERACTIONS SOLUTIONS
An intelligent multi-platform interaction for your customers ensuring that you are available on every platform that your customers prefer to engage with you on.
Messaging Solutions
We empower businesses to connect with their customers seamlessly through a comprehensive suite of messaging solutions.
Cloud Contact Center Solutions
Contact Centre Solutions with Cloud Offerings allow businesses to manage customer interactions with the use of cloud technology, providing scalability, flexibility, and enhanced capabilities for seamless customer experiences.
ON PREMISE CONTACT CENTER SOLUTIONS
On-Premise Contact Centre Solution provides a high level of customisation and control, enables organisations to tailor the contact centre infrastructure to their specific needs and industry standards.
CONVERSATIONAL AI SOLUTIONS
Transform engagement & drive business value with Conversational AI, virtual assistance, chatbots, etc.
Speech Analytics SolutionS
Contaque's Speech Analytics Solution enhances contact centers with advanced technology for better agent performance and streamlined QA. It features tailored ASR, top-tier security, and comprehensive analytics.
INTEGRATION (CRM AND APIs)
CRM and API integration centralizes customer data and streamlines communication across channels, enhancing efficiency and personalization.
In the News
Awards and Recognition
2024
Top Most Innovative Companies of India 2024
2021
10 Most Promising Enterprise Communication
Solutions Providers – 2021
2019
20 Most Promising Telecom Technology
Solution Providers – 2019
2018
20 Most Promising Call Center
Solution Providers – 2018
Partners in Customer Experience Excellence
Core Factors
