Unified contact center

3 Reasons why Insurance Company CTO needs Contaque Center Solutions? We understand that Insurance companies CTOs are under constant pressure to enhance their inbound call center scalability in order to tackle the ever-growing business needs and also stay competitive! Here are 3 reasons why Insurance CTOs should choose Contaque Centre Solutions Cost- effectiveness Insurance companies […]

Predictive dialer solution

Predictive Dialer is a necessary solution for all Call centers to enhance their business productivity. It helps in quality monitoring, lead management, CRM, voice recording, multiple campaign and reporting. The integration of all these features into one software, helps enhance the productivity of your call center by automating the process of outbound dialing. Contaque’s predictive […]

Call Center Software

Call center softwares enable call center agents improve customer satisfaction levels by answering each and every query of customers with accuracy and speed. The main agenda of the best call center software is to make calling experience more efficient. The call center software from Contaque helps increase productivity of call center agents by 50% 1. […]