The Contaque Blog
Our official blog with news, technology advice, and business culture.
How WhatsApp Business Platform and Cloud Telephony Integration Transform Customer Experience
Businesses today seek unified communication. Integrating WhatsApp Business with Cloud Telephony enables faster responses, personalised interactions, and a 360° customer experience that drives satisfaction and
June 12, 2020
6 Doubts to clear before comparing IVR system cost
How much does an IVR system cost? What are its main features? Will it be beneficial for my contact center? Are you struggling from these
June 3, 2020
Checklist for building an Outbound calling campaign that drives greater ROI – CONTAQUEâ„¢
The success of any calling campaign depends upon the formulation of a proper strategy and its accurate execution. Outbound calling campaign is still a prominent
May 25, 2020
Call Center Software for improving the key Call center metrics
According to the latest report published by MarketsandMarketsâ„¢, the Call Center Software market is expected to witness a growth of 14.9% during the period from
