From Contact Centre, Omnichannel, Click-To-Call, Mobility Solutions, Cloud Telephony to Voice Bots, Chat Bots, Sentiment Analysis, Quality Analysis and Agentic AI Offerings
— Contaque powers the complete communication ecosystem
Trusted Across Industries Worldwide
From global enterprises to agile startups — leading brands trust Contaue to deliver seamless, intelligent, and secure customer engagement every day.
Punjab Gov Anticorruption Helpline
Pradhanmantri Suryodaya yojna helpline
CAA (Citizenship Amendment act) helpline – by ministry of Home
EPFO helpline by PMO
National Health Authority- multiple helplines
Ministry of Health – mother and child tracking facilitation Center
Discover the Power of Our Voice AI Agents
AI Onboarding Process
Collection Process
Loan Processing
Automating Lead Conversion
Loan Onboarding
AI Chatbot
- Conversational, Informational, Navigational & Transactional bots
- Fast Integration & Easy Deployment
- Customizable Interface with Canned Responses
- Real-Time Analytics & Reports
- Seamless API & Payment Gateway Integrations
- Enterprise-Grade Data Encryption
- Smart Alerts & Event-Based Pop-ups
- Text, Voice & Text-to-Speech Support
- Multi-Lingual Experience
- Video Embed & Live Agent Video Transfer
- Document Upload/Download & Scanner Integration
- Customer History Transfer & Queue Wait Time Display
Contaque Omnichannel Platform
Deployment Options
Cloud Deployment
Engineered for speed and flexibility — Contaque’s cloud model helps you scale operations effortlessly, reduce IT overhead, and support remote or hybrid teams with ease.
On-Premise Deployment
Ideal for businesses requiring strict compliance or local data storage. Enjoy complete control, enhanced customisation, and seamless integration with your existing IT systems.
Trust & Compliance
At Contaque, safeguarding data is central to our ethos. As a VAPT-certified, VNO Unified License holder and ISO 9001:2015 & ISO 27001:2013 certified company, we uphold global standards in security, quality, and compliance.
Our transparent and accountable practices ensure complete confidence in how we manage and protect your information.
Awards and Recognition
2024
Top Most Innovative Companies of India 2024
2021
10 Most Promising Enterprise Communication Solutions Providers – 2021
2019
20 Most Promising Telecom Technology Solution Providers – 2019
2018
20 Most Promising Call Center
Solution Providers – 2018
Expertise across sectors
for diverse needs
Blogs
How WhatsApp Business Platform and Cloud Telephony Integration Transform Customer Experience
Businesses today seek unified communication. Integrating WhatsApp Business with Cloud Telephony enables faster responses, personalised interactions, and a 360° customer experience that drives satisfaction and
What Makes Conversational AI Different? Key Differentiators Explained
We all have seen chatbots feel robotic, customers lose patience, and brands risk eroding trust. The risk? Losing potential leads and frustrating loyal customers. But
VoIP vs PBX: Which Phone System is Better for Your Business Communication?
Business communication has come a long way from traditional desk phones and wired landlines. Today, companies have far more flexible, cost-efficient and scalable ways to
