From Contact Centre, Omnichannel, Click-To-Call, Mobility Solutions, Cloud Telephony to Voice Bots, Chat Bots, Sentiment Analysis, Quality Analysis and Agentic AI Offerings
— Contaque powers the complete communication ecosystem
Trusted Across Industries Worldwide
From global enterprises to agile startups — leading brands trust Contaue to deliver seamless, intelligent, and secure customer engagement every day.
Trusted Across Industries Worldwide
From global enterprises to agile startups — leading brands trust Contaue to deliver seamless, intelligent, and secure customer engagement every day.
Discover the Power of Our Voice AI Agents
AI Onboarding Process
Collection Process
Loan Processing
Automating Lead Conversion
Loan Onboarding
Contaque Omnichannel Platform
Unify All Communication Channels:
Voice, Email, SMS, WhatsApp, Webchat, BOTs, Social Media
Deployment Options:
Cloud (Shared/Private) or On-Premise (CAPEX & OPEX)
Standout Features:
- Collaborative Browsing
- CRM Configurator
- TTS ASR Integration
- AI-Based Speech Analytics
- Multi-Tenant Architecture
- AI-Powered LMS, QMS, Workforce Management
- Self-Assist IVRs, AI Bots, and more
Trust & Compliance
At Contaque, safeguarding data is central to our ethos. As a VAPT-certified, VNO Unified License holder and ISO 9001:2015 & ISO 27001:2013 certified company, we uphold global standards in security, quality, and compliance.
Our transparent and accountable practices ensure complete confidence in how we manage and protect your information.
AI Chatbot
- Conversational, Informational, Navigational & Transactional bots
- Fast Integration & Easy Deployment
- Customizable Interface with Canned Responses
- Real-Time Analytics & Reports
- Seamless API & Payment Gateway Integrations
- Enterprise-Grade Data Encryption
- Smart Alerts & Event-Based Pop-ups
- Text, Voice & Text-to-Speech Support
- Multi-Lingual Experience
- Video Embed & Live Agent Video Transfer
- Document Upload/Download & Scanner Integration
- Customer History Transfer & Queue Wait Time Display
Industries
Expertise across sectors
for diverse needs
Blogs
How WhatsApp Business Platform and Cloud Telephony Integration Transform Customer Experience
Businesses today seek unified communication. Integrating WhatsApp Business with Cloud Telephony enables faster responses, personalised interactions, and a 360° customer experience that drives satisfaction and
What Makes Conversational AI Different? Key Differentiators Explained
We all have seen chatbots feel robotic, customers lose patience, and brands risk eroding trust. The risk? Losing potential leads and frustrating loyal customers. But
VoIP vs PBX: Which Phone System is Better for Your Business Communication?
Business communication has come a long way from traditional desk phones and wired landlines. Today, companies have far more flexible, cost-efficient and scalable ways to
